There are so many choices in the world of IP Telephony today that it's easy to succumb to paralysis by analysis. For Data and Networking, Security and other Integrators that are seen by their customers as their overall technology specialist, it is important to have a robust and scalable solution in the field of IP Telephony that can be easily integrated.

The first fundamental choice most people will make is to go open source or not.  Clearly, open source and the responsibility of managing the code and keeping the system secure is not an area many integrators want to get into so in this article we will focus exclusively in mature and finished products that ABP Technology has interop tested and we fully support.

The Best Intro System- The Epygi Quadro Family

It is easy to learn, fully interoperable with all main brands of phones. Epygi is a Solid State Appliance with high mean time between failures. Epygi is a premium video capable PBX that supports Mobotix and other Premium H.263/264 cameras as well as the Grandstream, Polycom and Unidata Video Phones. This is the most cost effective solution for voice and video products in a compact, reliable appliance form. Epygi has devices to suit most needs- from very small to mid size businesses that covers everything from 2-200 extensions. Their larger 32X and the new M8L can even offer advanced features such as automatic call distribution for call centers, call recording, supervisor barge-in, silent agent monitoring, supervisor whisper, integrated conference bridges and a XML application programmers interface. These products are easy to learn and ABP offers training and full support of Epygi products. See ABP Training calendar

Epygi the Ideal Phone System for IP Surveillance Integrators

Our Pro System- Digium's SwitchVox

For the integrator that competes in the Cisco, Avaya or 3 Com Space and deploys larger systems, SwitchVox is the best solution. The system is based on Asterisk and backed by Digium. SwitchVox is a full Unified Communications platform offering FAX integration, chat and VM management and unique Web 2.0 Integration features. It has a very nice companion desktop tool (either browser based or a Windows client) for users to manage all of their call flows. It is an enterprise level PBX utilizing Asterisk that is very robust and ultra reliable. Switchvox is also video capable and supports all Premium Codecs for support of ABP's full line of video products. CRN listed it as one of its 25 Products to Watch and named it a Tech Innovator award winner in the VoIP category. The manufacturer offers 24x7x365 days support, advanced replacement, warranty and integration services. If you are looking for the highest quality possible, this system is sure to impress. SwitchVox basic training and installation support is available by ABP and the manufacturer offers certification training for resellers. See ABP Training calendar

Check with your sales representative at ABP for specially discounted systems for Resellers for both Epygi and SwitchVox.

Learn more about both these systems at ABP's National Roadshow IP Sizzles 2010. Join us in a city near you.

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