ABP Technology provides technical support services to ensure our customers can install and maintain the products we sell. ABP has put together a team of engineers with expertise in networking, Internet protocols, Voip standards, IP surveillance and product specific configuration to help customers succeed in setting up, configuring, troubleshooting and maintaining all the products in ABP's portfolio within diverse scenarios.
We received your message and an RMA Support case has been created for you.
You'll receive an email shortly with your case number. If you want to provide more information or have files to send us, just reply to the email you receive from the system and attach the files to it. If you do not have an advance replacement contract in place any return will be processed according to our Return Policies.
We are committed to quality customer service. If you feel that you are not getting timely and sound responses to the support case please feel free to escalate it to your sales rep.