About our conductors

Kevin Moroz, ABP Technology - Director of R&D and Solutions Engineering

Kevin has been in VoIP since the early days and literally build ABP’s technical support and training organization from the ground up.

Kevin has learned about VoIP in the most authentic way: Hands On.  One of his sessions is about what he wishes he had known before he started.  This session is titled “VoIP Basics, Preventing 6 Months of misery, torment, anguish, and nightmares.

Today Kevin is involved in new product evaluation, interop testing, preparation of reseller training curriculum as well as pre-sales and tech-support activities.

Shanon Swafford, ABP Technology - Director of Technical Support

Shanon has experience with large carrier class phone switches and has been involved in support and maintenance of switches for almost 10 years.

Today Shanon likes to play with Asterisk to build new systems and has hands on troubleshooting experience in a production environments with most of ABPs product-line.

Henry Castillo, ABP Technology - Director Pre-Sales Support

Henry is the newest member of ABP's technical group. Henry has runs ABP's interop Lab as well as Pre-Sales Support. Coming from an academic background and being exposed to multitudes of diverses VoIP products Henry has gathered a lot of hands on experience on resolving interoperability issues. Spanish is Henry's first language and therefore Henry is our conductor for courses in Spanish to our Latin American customers.

Guest Conductors

Asterisk: Paul Mahler - Founder and CTO, SIGNATE LLC

Paul is the author of the book "VoIP Telephony with Asterisk", the first comprehensive guide to the open source Asterisk PBX, and leads the Signate technical team.

A specialist for three decades in the architecture and implementation of mission-critical business systems, Mahler's experience encompasses telephony, relational databases, and UML and model driven architectures. His clients have included Air Touch, AT&T, Pacific Bell, Verizon, and Visa. He began his career as the founder of Horizon Software systems, the first software applications developer for the UNIX operating system.

Mahler has a BA, at honors, from the University of California at Berkeley in Philosophy of Science. He completed four years in the Ph.D. program of Bio-physics at U.C. Berkeley and the graduate program of Medical Information Sciences at U.C. San Francisco.

VoIP Security: Ram Dantu Ph.D. - Assistant Professor, Department of Computer Science, University of North Texas

Dr. Ram Dantu has decades of experience in the networking industry where he worked for Cisco, Nortel, Alcatel, and Fujitsu and was responsible for advanced technology products from concept to delivery.

Prior to UNT, Dr. Dantu was Technology Director in Netrake where he was the architect of the redundancy mechanism for VOIP firewalls. Dr. Dantu's additional experience includes Technical Director in IpMobile (acquired by Cisco) where he was instrumental for the wireless/IP product design and delivery to Sprint PCS.

Dr. Dantu is an active participant of IETF where he authored several RFCs related to MPLS, SS7-over-IP, and Routing. Dantu is also member of IETF design team for next generation VOIP firewalls. Due to his innovative work, Cisco/Alcatel filed 12 patents.