MxMSP™ is at release candidate stage and in final BETA. This is the last few weeks to request to join and benefit from being in the BETA program. As an accepted BETA user, by test-driving the pre-release version and letting us know what you like and where you see any areas for improvement, you can help shape the future of Mx-MSP™.
Please be an active BETA user. Your feedback is very important for the community. We strive to provide our partners with the best platform to remotely manage and monitor MOBOTIX cameras and many other professional IP Technology products and solutions. Active BETA users over the last nine months have given us all invaluable contributions to help us create an ever improving solution for resellers to manage their IP technology.
What to expect?
As a BETA user, you will be able to do the following:
- Add all your MOBOTIX cameras, Overland Storage units, DrayTek routers, Kentix sensors or access control, some of ABP's PoE switches as well as cloud based services like ISONAS Cloud, and more
- Monitor the health of all your projects, including MOBOTIX cameras and many other devices
- Get automatic notifications and reports of connected devices reporting warning, alert status, offline, unresponsive or inaccessible devices
- Securely and remotely access your projects (with passwords plus 2-factor authentication) and real-time troubleshoot, reach device GUIs, load configurations, do firmware updates, and more
- Log and audit your projects and provide comprehensive uptime and service reports to educate your customers on your services
What's in it for you?
- MxMSP™ reduces your cost to install, configure, and maintain your customers' projects
- Faster maintenance and less travel time to customers' site
- Have more reach thru your top engineers and do more with less people
- Offer fast response times to customers and be able to commit to high level SLAs while still having a controlled cost. This fundamentally enables you to offer an MSP model or even migrate to a Surveillance as a Service model
- Establish recurring revenue by educating your customers on all the services you provide even after experiencing zero downtime and zero physical presence with the Customer Service Reports
Ready to give this a try? Here are the next steps:
Step 1: Complete the form on the left of this page to sign up for the BETA program
Step 2: Complete and sign BETA agreement (will be sent within 2 business days after Step 1)
Step 3: Schedule initial webinar for onboarding process and how to use MxMSP™
Step 4: Activate all your equipment
Step 5: Send feedback using the feedback button on bottom right of every page on the platform
